Terms and Conditions

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Last Updated: Dec 2025

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1. Acceptance

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By accessing this website or engaging our services, you agree to these Terms and Conditions.

If you do not agree, please do not use our website or services.

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2. Services

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We provide digital marketing services, including but not limited to:

- Website design and development
- Search Engine Optimisation (SEO)
- Google Ads management
- Social media marketing
- Lead generation
- Email marketing
- Branding
- Content creation
- Marketing consulting

- Specific services will be outlined in a written proposal or agreement.

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3. Quotes and Proposals

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Quotes are generally valid for 30 days unless stated otherwise.

Work will commence only after written acceptance of a proposal or agreement.

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4. Fees and Payment

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Payment terms will be outlined in your proposal or invoice.

Unless otherwise agreed:

Invoices are payable within 7 days.
Late payments may incur additional fees.
We may suspend services for overdue accounts.

5. Client Responsibilities

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Clients agree to:

Provide accurate information.
Supply requested content promptly.
Approve work within reasonable timeframes.
Maintain ownership or permission to use supplied materials.

Delays caused by the client may affect project timelines.

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6. Intellectual Property

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Unless otherwise agreed:

The client owns materials they provide.
We retain ownership of our methods, templates, software, processes and intellectual property.
Upon full payment, ownership of completed custom work transfers to the client unless otherwise specified.

We may display completed work within our portfolio unless requested otherwise in writing.

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7. Advertising Platforms

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Where we manage advertising campaigns (including Google Ads or Meta Ads):

Advertising costs are separate from our management fees.
We cannot guarantee leads, sales, rankings or revenue.
Platform policies may change without notice.
Campaign performance depends on many factors outside our control.

8. SEO Disclaimer

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Search engine rankings cannot be guaranteed.

Google regularly updates its algorithms, and ranking positions may fluctuate.

We will use commercially reasonable efforts and industry best practices but make no guarantee of specific rankings or traffic levels.

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9. Website Availability

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While we strive to maintain website availability, we do not guarantee uninterrupted access.

Maintenance, updates or circumstances beyond our control may temporarily affect availability.

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10. Limitation of Liability

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To the maximum extent permitted by Australian law:

We are not liable for:

Loss of profits
Loss of revenue
Loss of business opportunities
Indirect or consequential damages
Third-party platform outages
Search engine algorithm changes

Our total liability is limited to the amount paid for the affected service.

Nothing in these Terms excludes rights that cannot legally be excluded under the Australian Consumer Law.

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11. Indemnity

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You agree to indemnify us against claims arising from:

Information you provide
Copyright infringement in client-supplied material
Illegal or misleading content supplied by you
Misuse of our services

12. Confidentiality

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Both parties agree to keep confidential information private unless disclosure is required by law.

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13. Termination

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Either party may terminate services by providing written notice where permitted under the applicable agreement.

Outstanding invoices remain payable upon termination.

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14. Third-Party Services

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We may recommend or integrate third-party software.

We are not responsible for the performance, pricing, security or availability of third-party services.

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15. Links to Other Websites

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Our website may contain links to third-party websites.

We are not responsible for their content or privacy practices.

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16. Governing Law

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These Terms and Conditions are governed by the laws of New South Wales, Australia.

Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

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17. Changes

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We may update these Terms and Conditions from time to time.

Continued use of the website or our services constitutes acceptance of the updated Terms.

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18. Contact

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For any questions regarding these Terms, please contact:

Email: Hayden@auctusdigital.com.au