Privacy Policy

Last Updated: Dec 2025

Welcome to Auctus Digital ("we", "our", or "us").

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your information when you visit our website or use our services.

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect personal information including:

Your name
Email address
Phone number
Business name
Website address
Billing information
Any information you voluntarily submit through contact forms or enquiries

We may also automatically collect technical information such as:

IP address
Browser type
Device information
Pages visited
Time spent on our website
Cookies and analytics data

3. How We Collect Information

We collect information when you:
 

Submit a contact form
Request a quote
Book a consultation
Subscribe to our emails
Communicate with us via email, phone or social media
Browse our website

4. Why We Collect Your Information

We use your information to:

Respond to enquiries
Provide our marketing services
Prepare quotes and proposals
Process invoices and payments
Improve our website and services
Send service updates
Send marketing communications (you may unsubscribe at any time)
Comply with legal obligations

5. Cookies

Our website uses cookies to improve user experience and analyse website traffic.

Cookies may be used by services including:

Google Analytics
Google Ads
Meta Pixel
Other advertising or analytics platforms

You may disable cookies through your browser settings, although some parts of the website may not function correctly.

6. Third-Party Services

We may use trusted third-party providers to operate our business, including:

Website hosting providers
Email providers
Payment processors
CRM systems
Advertising platforms
Analytics providers

These providers may collect or process your information in accordance with their own privacy policies.

7. Data Security

We take reasonable steps to protect personal information from:

Unauthorised access
Misuse
Loss
Disclosure
Modification

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

8. Disclosure of Information

We do not sell your personal information.

We may disclose your information:

To trusted contractors working on your project
To software providers necessary to deliver services
Where required by law
During a business sale or merger

9. Access and Correction

You may request access to your personal information or ask us to correct inaccurate information.

Please contact us using the details below.

10. Marketing Communications

If you subscribe to our mailing list, we may occasionally send marketing emails.

You may unsubscribe at any time using the unsubscribe link or by contacting us.

11. International Data Transfers

Some service providers we use may store information outside Australia. By using our services, you acknowledge that your information may be transferred internationally where appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us.

Email: Hayden@auctusdigital.com.au